Creative techniques in the field of IT project management - use cases
Authors:
- Anna Boratyńska-Sala,
- Monika Woźniak
Abstract
Although effective project management is crucial to the success of IT projects, little empirical research focuses on how to solve problems of the immediate environment of an IT project. Therefore, a study was carried out on 16 IT teams from the SME sector. They were asked to specify the key organisational problems and ways to deal with them. Afterwards, they participated in training workshops on two popular methods (brainstorming by Alex Faickney Osborn and 6 thinking hats by Edward de Bono) and on lesser-known, but very effective, techniques for solving non-standard tasks within the Theory of Inventive Problem Solving by Henry Altszuller (TRIZ) methodology, i.e. System Operator and Root Conflict Analysis. The participants of the workshop were people with different levels of education. IT teams identified problems and generated solutions in accordance with the strategies of the newly learned methods. The main objective of this article is to show, on the example of cases implemented by the examined teams, the possibilities of using TRIZ tools in project management to develop intraorganisational solutions for problems related to the organisation and implementation of an IT project. The teams evaluated the solutions created with the use of the last two methods as high-quality solutions.
- Record ID
- CUT1aeceb395fb346e6b8fb635a4551f02f
- Publication categories
- ; ;
- Author
- Pages
- 296-312
- Other elements of collation
- rys.; tab.; Bibliografia (na s.) - 310-312; Oznaczenie streszczenia - Abstr.
- Book
- Kowal Jolanta, Jolanta Kowal Kuzio Anna, Anna Kuzio Mäkiö Juho Juho Mäkiö [et al.] (eds.): ICT Management for Global Competitiveness and Economic Growth in Emerging Economies (ICTM) : International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies : Conference title: Innovation Capability for Socioeconomic Development, Wrocław, Poland, October 22-23, 2018 : proceedings, 2019, Wrocław [etc.], Uniwersytet Gdański, University of Wrocław [etc.], ISBN 978-83-64389-66-5
- Keywords in English
- IT project management, creative methods, TRIZ, problem solving
- URL
- https://ictm2018.edukacja.wroc.pl/ Opening in a new tab
- Language
- eng (en) English
- License
- Score (nominal)
- 20
- Uniform Resource Identifier
- https://cris.pk.edu.pl/info/article/CUT1aeceb395fb346e6b8fb635a4551f02f/
- URN
urn:pkr-prod:CUT1aeceb395fb346e6b8fb635a4551f02f
* presented citation count is obtained through Internet information analysis, and it is close to the number calculated by the Publish or PerishOpening in a new tab system.